DO & CO
DO & CO Aktiengesellschaft is a Vienna-based, publicly listed (Vienna Stock Exchange, ticker DOC) premium catering and hospitality group operating three segments: Airline Catering (the dominant revenue driver), International Event Catering, and Restaurants, Lounges & Hotels. It runs roughly 32 'gourmet kitchens' across about 12 countries on 3 continents, cooking restaurant-quality, freshly prepared inflight meals for 60+ carriers including Austrian, British Airways, Emirates, Cathay Pacific and others, with a large joint venture (Turkish DO & CO) serving Turkish Airlines and Istanbul Airport lounges. Reported revenue reached about EUR 2.3B in FY2024/25 with a workforce variously reported between ~10,000 and ~16,000. The brand positions itself explicitly on handmade, freshly prepared, high-touch premium food rather than industrialized production, which is a meaningful signal about its appetite for line automation. Its flagship European facility at London Heathrow caters roughly 400 flights per day, indicating very high-throughput, high-mix meal production behind the artisanal positioning.
Recommended pilots
All use cases — ranked
● validated · ○ researched| Use case | Source | Failure tol. | Tactile | Readiness | Demand |
|---|---|---|---|---|---|
| ★Inflight meal tray plating and portioning of mixed, deformable food items ↗ | medium | high | build now | promising | |
| Premium cold-plate presentation and delicate garnishing for business/first class ↗ | medium | very high | stretch | weak | |
| De-nesting and tray set-up of fragile glassware and porcelain for premium service ↗ | medium | high | aspirational | weak |